Payments Approval Associate, New YorkBuild Your Career | Love your Work | Make a DifferencePayoneer’s mission is to empower businesses to go beyond– beyond borders, limits and expectations.
In today’s digital world, Payoneer enables businesses of all sizes from anywhere in the world to access new economic opportunities by enabling them to transact globally as easily as they do locally.Payoneer’s digital payments platform streamlines global commerce for millions of small businesses, marketplaces and enterprises from over 200 countries and territories. Leveraging robust technology, compliance, operations and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions and risk management. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading brands like Airbnb, Amazon, Google and Upwork, Payoneer makes global commerce easy and secure.As a member of our Payment Approval team, you will play a key role in reviewing and monitoring all incoming and outgoing payments to ensure that all transactions comply with Payoneer’s terms and conditions.
PAD’s primary objective is to onboard account holders and to provide smooth payment processing while simultaneously preventing payments that may potentially infringe on Payoneer’s terms of service.
Keeping both fraud concerns and compliance regulations in mind is a core function of the Payment Approval team.What you’ll do:Review all incoming and outgoing payments into our account holder accounts while considering customer tier, payment amount, market regulations, compliance and risk regulationsDetect suspicious or fraudulent behavior patterns by using sophisticated in-house built monitoring systems Investigate source of funds and communicate directly with account holders Map activity in specific countries to understand and identify new trends due to current economic environment Report to internal and external providers while maintaining operational SLAsWhat we’re looking for:Experience in the Fintech industry and/or with online payments and/or the banking industry1-3 years of customer/ client facing experienceA proven self-starterDemonstrated ability to apply critical thinking and investigative skills Ability to cope with changing requirements and different regulations per area/financial flowProven multi-tasker, with excellent attention to detail and ability to work both as part of a team, as well as independently High level of English in writing, reading and speakingNot a must but a great advantage:Additional languagesExperience with risk or payment investigationsDegree or equivalent in Business Management, Economics or a related fieldWhat we offer:Outstanding medical, dental, and vision insurance(individual plan 100% covered) and FSA401K with employer matchFitness reimbursement and office yogaGenerous PTO, paid holidays, and parental leaveLearning and development opportunities Volunteer activities Fully stocked kitchen and catered Friday lunchMonthly birthday celebrations(lots of cake!
)Relaxed dress codeHappy hours, fun company social events, in-office games room, and ping pong Join the Payoneer Family - check out Our Valuesand apply today!
Location/Region: New York, NY (10001)